INDIANAPOLIS, IN. — dormakaba Americas, which specializes in access and security solutions for buildings, has expanded its headquarters in Indianapolis with a new, state-of-the-art Customer Discovery Center.
The company has designed an interactive space that engages guests in hands-on, technology-driven collaborative activities but is limited to virtual visits and extremely small gatherings at this time due to the pandemic. When feasible, dormakaba expects to host customer visitors annually through a wide range of tours, training, interactive displays and multi-media experiences.
dormakaba’s Customer Discovery Center “incorporates an open floor plan divided into multiple zones which highlight marquee products and access control technologies and 12 specific markets.”
At the centre, customers will be able to discover and interact with dormakaba’s innovations; meet with product and technical experts; provide ideas and insights to the company’s leadership team; enjoy an enhanced experience via a mixed reality tour; hear real-life experiences from customers; and see where and how dormakaba products are used, a release outlines.